Frequently asked questions

1. Which tourist itinerary is the best to follow if I will only be in Florence for 3 days: Saturday, Sunday and Monday?
   The city of Florence offers many alternatives, in every period of the year. We suggest that you visit churches and museums on Saturday, as well as do a little shopping. On Sundays, churches are often crowded and conduct mass, so it may be a good opportunity to visit museums. On Mondays, all of the 3 major museums (Uffizi, Galleria dell’Accademia e Palazzo Pitti) are closed, therefore it is best to plan on visiting churches and go shopping.
    
2. Is it always necessary to reserve tickets to the museums of Florence?
   It is usually recommended that you reserve tickets for the most famous museums of Florence, especially during the periods between March and October, as well as during the period of the winter holidays. This will save you from wasting time in long line-ups.
    
3. What are the hours of operation for the most famous museums in Florence?
   The hours of operation are as follows: 
    
   Galleria degli Uffizi:
   Tuesday - Sunday 8.15am - 6.50pm;
   closed Mondays, January 1^st , December 25^th and May 1^st .
    
   Galleria dell'Accademia:
   Tuesday - Sunday 8.15am - 6.50pm;
   closed Mondays, January 1^st , December 25^th and May 1^st
    
   Galleria Palatina - Palazzo Pitti:
   Tuesday - Sunday 8.30am - 9.00pm (Winter hours: 8.30am - 6.50pm)
   closed Mondays
    
   National Museum of Bargello:
   Monday - Sunday 8.30am - 1.50pm;
   closed the 2^nd and 4^th Monday and 1^st, 3^rd and 5^th sunday of each month.
    
   To find out the hours of operation for all the other museums, please visit the web-site for the organization Museale Fiorentino: www.polomuseale.firenze.it
    
4. Is it possible to have the staff help us make reservations for restaurants?
   Yes, the members of our staff will be happy to suggest the best, most characteristic restaurants of Florence. In Tuscany, it is most common to reserve a table at the following times:
   • lunch 12.00pm - 2.00pm
   • dinner 8.00pm - 10.00pm
    
5. Does the tourist line Citysightseeing exist in Florence as well?
   Yes, even in Florence you can take advantage of this service that is offered in all the major cities around the world. Travel around Florence on a 2-story bus while listening to a commentary that is translated into 7 languages. Please speak to the members of our staff if you wish to buy tickets to the Citysightseeing line.
     
6. Is it possible to book a visit to the Gucci, Prada or McArthur Glen outlets?
   Yes, our staff will give you all the information necessary in order to plan a visit to these elegant outlet malls. 
    
7. How can I verify times, travel routes and the availability of tickets for trains in Italy?
   The best solution is to visit www.trenitalia.com. From there, you will be able to obtain all information and book tickets directly on-line by credit card payment. . From there, you will be able to obtain all information and book tickets directly on-line by credit card payment. From there, you will be able to obtain all information and book tickets directly on-line by credit card payment.